Frecuent asked question

Choose your tour:

Select the date on the calendar.
Indicate the time and number of people.
Write to the guide if you need to clarify doubts.
Click on Book.
We will send you a message confirming the availability of the guide.
Pay online 10% of the value of the tour/
Once your booking is made, the payment of the remaining balance you will give directly to the guide .

To reserve it is required to pay online 10% by card.

The remaining 90% you will pay directly to the guide in cash or another way according to agreement with the guide.

You can coordinate with the guide the payment details.

The booking is confirmed once you receive the booking confirmation message that is sent after the booking request has been paid.

You will receive your voucher with the details of your booking.

For these special cases we have two alternatives for you:

From the seaport/city

From the tour guide page

Click on book you will be able to write the detail of the excursion that you need to quote.
Complete all the fields and send your request.
Wait for the tour guide's response.

The Cruguide tour guide or team will give you an answer shortly.

In this case it is necessary to contact customer service. You can cancel the tour no later than 24 hours before the start of the tour.

This can sometimes happen with guides who speak more than one language.

Your reservation can be canceled in the following cases:

You must necessarily start a new application.

Just as we have different types of tours, we also have different ways of presenting the price.

Price per tour: As the name indicates, it is a fixed price either for 1 or for the maximum number of persons that the tour guide allows for this activity. Therefore the total value of the tour is divided by the maximum number of passengers. Reason why the price appears as from XXX.
Price per person: in this case the price is per persons, regardless of the number of people who book the tour, for each of them the price is the same.
Minimum price: there are tours that require a minimum number of persons to be carried out, so in cases in which bookings not meet that minimum number of people, the minimum price indicated by the tour guide is applied.